Privacy Policy

Last Updated: June 14, 2022

This privacy policy (the "Policy") describes how PatronWorks ("Company", "we", "us", or "our") collects, uses, shares, and secures the personal information you provide when using our Point-of-Sale (POS) software and hardware, including cash drawers, printers, card readers, panel PCs, and any other services accessible from our software (collectively, the "Services"). It also describes your choices regarding the use, access, and correction of your personal information.

1.Acceptance of this Policy

By accessing and using our Services, you consent to the data practices described in this Policy. If you do not agree with the data practices described in this Policy, you should not use our Services.

2.Information We Collect

We may collect the following types of information:

  • Personal Information: This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
  • Navigational Information: This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.
  • Payment Information: We collect and process payment information from you when you subscribe to our Services, including credit cards numbers and billing information, using third-party PCI-compliant service providers.

3.Use of Information We Collect

We use the information we collect only in compliance with this Policy. Customers who subscribe to our Services are obligated through our agreements with them to comply with this Policy.

4.Sharing Your Information

We may share your information in the following circumstances:

  • Third-Party Service Providers: We may share your information with third-party service providers to provide you with the Services that we offer you; to conduct quality assurance testing; to facilitate the creation of accounts; to provide technical support; and/or to provide other services to the Company.
  • Corporate Events: If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy, or otherwise, that company would receive all information gathered by PatronWorks on the users of our Services.
  • Legal Requirements: We may disclose your information where required to do so by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5.Security of Your Information

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

6.Changes to This Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

7.Contact Us

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@patronworks.com or by mail to PatronWorks, 208 W Alexander St, Plant City, Fl 33563.

8.Children's Privacy

Our Services are not designed for use by anyone under the age of 16 ("Children"), though we realize we may have a Child attempt to make purchases from PatronWorks. We do not verify the age of our users nor do we have any liability for verifying a user's age.

9.Cookies and Similar Technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign-in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

10.Data Retention

We retain personal data for as long as necessary to provide the Services, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types in the context of different Services, actual retention periods can vary significantly

11.Data Protection Rights

Depending on your location and subject to applicable law, you may have the following rights with regard to the personal data we control about you:

  • The right to request access to and rectification or erasure of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request restriction of processing of your personal data.
  • The right to data portability.
  • The right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided in the "Contact Us" section above.

12.Third-Party Websites

Our Services may contain links to other websites that are not controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

13.Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is advised to review this Privacy Policy periodically for any changes.

14.International Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

15.Data Breach Procedures

In the event that your data is compromised, we will notify you and competent Supervisory Authorities within 72 hours by e-mail with information about the extent of the breach, affected data, any impact on the Services, and our action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.

16.Opting out and Unsubscribing

We provide users with the opportunity to opt-out of receiving promotional communications from us. If you wish to stop receiving promotional communications, you can contact us at info@patronworks.com to opt out.

17.Policy Towards Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

18.Your Consent

By using our site, you consent to our Privacy Policy.

19.Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

Company Name: PatronWorks
Company Address: 208 W Alexander St, Plant City, Fl 33563
Email: info@patronworks.com
Phone Number: 224-558-1828